Private Technology Assistance, Locally
If it powers on, I've got it covered.
(208) 450-5040
5B.personal.tech@gmail.com
Meet Jake
Jake Shumway
Founder
I’m Jake, your local tech concierge. I help people get their devices working, from phones and TVs to Wi-Fi and more, without stress or confusion.
I serve Bellevue, Hailey, Ketchum, Sun Valley. When you call, you’ll always work directly with me.
Outside of tech, I volunteer at The Hunger Coalition and coach youth soccer with Villarreal FC Idaho know to the players as Coach Chamoy.
Phone: (208) 450-5040
Email: 5b.personal.tech@gmail.com
White Glove Technology Solutions
Who We Serve?
Professional, discreet technology support for local residents in Bellevue, Hailey, Ketchum, and Sun Valley. Making tech simple and stress-free.
How We Help?
Making technology simple, reliable, and stress-free in your home or on the go.
Why Choose Us?
Calm, discreet, and local support you can rely on every time.
What We Offer
Free Consultation
Receive a free 15 minute call to determine how I can support your technology needs.
If it powers on, I've got it covered.
(208) 450-5040
Personal Tech Concierge
$100 / hour
Professional, discreet technology support for local residents in Bellevue, Hailey, Ketchum, and Sun Valley. I provide clear, patient guidance that respects your comfort level and keeps technology simple, reliable, and stress-free. In your home or on the go.
If it powers on, I’ve got it covered.
(208) 450-5040
Our Steps
1
Meet & Greet
We start with a brief, friendly introduction to understand what you need and how you prefer to work.
2
Take Time to Listen
You explain what’s frustrating or not working, and we take the time to listen before touching anything.
3
Simply Fix It
We resolve the issue clearly and thoughtfully, making sure everything works the way you expect.
4
Refer a Friend
If you found your visit helpful, referrals are greatly appreciated. You will receive a one-time $100 thank you when a friend you refer books an appointment.
Respect Comes First
Clear, Patient Guidance
Step-by-step help that respects your comfort level and learning style.
Privacy and Discretion
Thoughtful, confident assistance you can feel comfortable inviting into your home.
Expert guidance for all your tech needs
We provide expert guidance for all your tech needs, ensuring seamless experience.
We simplify technology by making it work reliably and explaining it in a way that makes sense.
We simplify technology
We are always available to provide prompt and reliable assistance whenever you need it.
We are always available
Our Services
I provide calm, patient, and discreet technology assistance for devices, networks, and more. If it plugs in, connects, or needs a little guidance, I can help — just ask.
Device Support: iPhone, Android, tablets, computers
Wi-Fi & Networking: troubleshooting and setup
Streaming Setup: Roku, Apple TV, Fire TV, Smart TVs
Travel Tech: VPN, international calling, phone settings
Video Calling: Zoom, FaceTime, Teams
Smart Home Devices: lights, thermostats, cameras
Photo & File Management: organizing, sharing, backups
Accounts & Passwords: setup, updates, and security
What I Can Help With
If it powers on, I’ve got it covered.
Get In Touch!
Local service in Bellevue, Hailey, Ketchum, and Sun Valley.
Phone: (208) 450-5040
Email: 5B.personal.tech@gmail.com
Questions or ready to schedule a visit?
Call, text, or email.
Frequently Asked Questions
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Professional, discreet technology support for local residents in Bellevue, Hailey, Ketchum, and Sun Valley. Making tech simple and stress-free. We are hear to help. Just give us a call.
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Please call, email, or text. I will gladly spend adequate time to understand what services you need and how I can best help you.
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Yes! We are pretty confident that you will find your visit helpful. So send us your referrals. You will receive a one-time $100 thank you when a friend you refer books an appointment.
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Restart it, close unused apps, and check for updates. Still slow? Your hard drive might be cluttered or apps hogging memory. In Bellevue, Hailey, Ketchum, and Sun Valley, 5B Tech Concierge helps speed up sluggish computers. We’ll fix it.
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Delete old files, uninstall unused programs, and empty the trash. Want to go further? 5B Tech Concierge can organize and optimize your storage from Bellevue to Sun Valley so your computer runs smoothly again.
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Clear old photos, apps, and cached data. Cloud storage helps too. In the Wood River Valley, 5B Tech Concierge can help free up space and prevent your devices from constantly giving you that terrifying pop-up: “Storage Full.”
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Try moving your router to a central spot, reduce interference, and restart it. Need extra help? We optimize home Wi-Fi and help reduce slow spots in your home or office. Working in Blaine County we will help you so much that even the farthest corner of your house will get strong, steady signal.
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Use the device app and follow pairing instructions. If it’s still confusing (which it is for many), 5B Tech Concierge can set up and link all your smart devices. Centrally located in Hailey, we can come visit you anywhere between Bellevue and Sun Valley. Your smart devices will finally be able to showoff why they are so smart.
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Keep software updated, use strong passwords, and install reputable antivirus software. For extra peace of mind, 5B Tech Concierge will help you navigate you through this digital chaos. Just navigate us to your place in Bellevue, Hailey, Ketchum, or Sun Valley and we be right on our way.